Just wanted to say thank you to those who helped us get back up and running. It was the hard work of the one man I can always look to for help that really helped.
I would also like to say thank you to our old host for giving us a hand but I won’t. Their lack of professionalism and expertise in the area of technical assistance or understanding is amazing. Not only could they not figure out what was wrong but when we pointed out the problem they insisted it could be something else.
Further they told us we were abusing the servers resources, this accusation is absurd when the fact of the matter was that we were running a blog using a blog platform installed via the hosts Cpanel and the add ons that were downloaded through the platform that we installed.
If there servers were configured correctly we would not have affected any other users on the server. Our old host told us that even though we paid for use of their server for two years we would not receive any type of refund seeing how they deemed this abuse. They did offer to upgrade us to a VPS server so this would not happen again. In my eyes if this was truly abuse they would have not offered a bigger package, however since this was as they put it the only option it leads me to believe that this is more of a scam than a solution.
We will not publish the name of the host as not to give them any type of publicity all I will say is we will never deal with them again.